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Phone: +1 (830) 282-1415

Address: 2018 Kidwell St, Dallas, TX 75214, United States

Refund Policy

Please find below an overview of our most frequently asked questions regarding the return policy with the answer. Is your question not in the list below ? Feel free to contact us via email to , or call us on : +1 (830) 282-1415


How do I place a return or exchange?

We are sorry you didn’t love your gpuboard product. Please reach out to with your order number and the products you would like to exchange or return, and we will take care of the rest.

Help! I can’t find my return slip.

Don’t worry, gpuboard packages don’t include return slips, just reach out to and we will help you place your return or exchange.

What is your return policy?

All returns must be processed within 30 days of receiving the order and the items should be unused and in their original condition.

To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to

Order #id must be provided to place a return, and you will be refunded in full to your original form of payment.

How long does it take to process a return?

Credit card refunds usually take 5-10 business days to appear on your statement.

What should I do if I receive the wrong product?

If you have received a product different from the one that you ordered, sorry about that! Please contact us at and we will be sure to get you the gpuboard product you ordered!

What is your return process if I am not happy with the product?

Yes within 30 days after receiving your package. Here are your packing instructions:

  1. Securely pack the items in a box.

  2. Affix the mailing label squarely onto the address side of the parcel, covering up any previous delivery address and barcode without overlapping any adjacent side.

  3. Use the address listed and affix the appropriate amount of postage.

  4. Ship package from your nearest post office or shipping company of your choice.

  5. If you did not receive a return label please send an e-mail to

*Customers will be responsible for paying return shipping costs.

Please note! If you have received a faulty product, it is important that you send an e-mail to before returning your order.

We will then be able to help you with the returns procedure and find an appropriate solution.

NOTE: If your order has not been purchased via the return policy applied of the shop where you did purchase the product.

Our contact information is posted below:

Support: Monday-Friday (10am – 6pm EST)
Contact Number: +1 (830) 282-1415
Contact Email:
Address: 2018 Kidwell St, Dallas, TX 75214, United States

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